2018-08-29 / Features

Simotas-Sponsored New Law Protects Utility Customers From Overcharges

Residential gas and electric customers will be protected from overcharges under legislation sponsored by Assembly Member Aravella Simotas that the governor signed into law on August 24.

The Simotas legislation (A.2451), which takes effect immediately, guarantees a customer’s right to an actual meter reading upon discontinuation of service and mandates that utility companies notify their residential customers that they have this right.

“New Yorkers work hard for their money and shouldn’t have their pockets picked by utility company guesswork,” Assembly Member Simotas said. “Consumers should not have to spend hours on the phone to challenge estimated bills, and now they won’t have to.”

Gas and electric utilities are permitted to bill customers based on estimated usage, which have resulted in some customer overcharges that never got corrected or refunded when the customer moved.

Senator Kevin S. Parker of Brooklyn was the bill’s sponsor in the New York State Senate.

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