2017-06-28 / Front Page

More Than 60,000 Spectrum Customers Left Without Service

Vandalism Is To Balme For Massive Disruption In Power That Lasted More Than 12 Hours

Thousands of Spectrum customers in Queens were left without cable thanks to an act of vandalism.

The outage happened about 2 a.m. on June 26 and caused more than 60,000 residences to be without service for more than 12 hours.

A spokesman for Charter Communications, the parent company of Spectrum, said the outage was caused when someone deliberately cut a cable.

“Our crews are on site and working to repair a fiber optic cable damaged by vandalism, which is affecting TV, internet and phone services for Spectrum customers in central Queens,” the company's spokesperson John Bonomo said.

The NYPD is currently investigating the vandalism.

Spectrum is currently involved in a bitter labor dispute with members of the International Brotherhood of Electrical Workers Local 3.

Borough President Melinda Katz reacted in a tweet saying:

“Per @Spectrum, at approximately 2AM today, vandals cut fiber at 4 major hubs, cutting service for 60,000 customers in #Queens,” the borough president wrote. “However, no info from @Spectrum to customers for 12+ hours (since outage began at 2AM) is unacceptable."

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