2016-11-23 / Front Page

Call 311 For Heat Complaints

By Liz Goff
That nip in the air signals more than the football season’s arrival in New York City. It’s a sign that fall has arrived with all of its spectacular color and chilly temperatures.

The heating season kicked off on October 1, prompting officials at the city Department of Housing, Preservation and Development (HPD), to advise landlords throughout the Big Apple that it’s time to provide heat, as required, in their residential buildings.

“If landlords aren’t taking action to provide heat, tenants should call 311,” HPD officials said. “All heat complaints are investigated.”

Heating season in New York City begins on October 1 and will run through May 31, an HPD spokesperson said.

The city has released its annual guidelines for landlords and tenants for compliance of heat requirements, an HPD spokesperson said. Tenants may access the guidelines by calling 311 or visit www.nyc.gov/311.

When temperatures dip below 55 degrees between 6 a.m. and 10 p.m., residential units must be heated to at least 58 degrees Fahrenheit, the spokesperson said. When temperatures fall below 40 degrees between 10 p.m. and 6 a.m., landlords must heat apartments to 55 degrees.

Landlords are also required to maintain a hot water temperature of 120 degrees Fahrenheit year-round, the spokesperson said.


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