2012-12-12 / Features

Time Warner Cable Boosts Download Speed

As a thank you to customers of Time Warner Cable’s most popular Internet service, the company is boosting the maximum download speed for Standard Internet by 50 percent this month, from 10 Mbps to 15 Mbps, for customers throughout its New York City service area.

“Standard Internet is our most popular Internet service because it’s ideal for everyday use, watching videos online, downloading apps, online banking and definitely for online holiday shopping,” said John Quigley, regional vice president of operations for Time Warner Cable’s New York City market. “And now that our maximum download speed for Standard Internet is 50 percent faster, customers can have a better Internet experience on all of their devices.”

Time Warner Cable Standard Internet also includes free Internet security and parental controls software, 10 e-mail accounts and access to TWC WiFi hotspots in several U.S. cities, including New York City, Los Angeles, Charlotte and Kansas City.

Standard Internet customers will receive the faster speeds automatically this month, but can upgrade immediately by pushing the reset button on their modems, or if it doesn’t have a reset button, by unplugging the power cord from the modem for 10 seconds, plugging it back in and then rebooting their computer.

For customers who need even more speed for telecommuting, working with large files, or households with multiple power users, Time Warner Cable offers tiers of Internet service with download speeds up to 50 Mbps. To learn more about Time Warner Cable Internet, visit www.twc.com or call 1-800-TWCABLE.

Time Warner Cable’s New York City service area includes Manhattan, Queens, Staten Island and Western Brooklyn, Mount Vernon, as well as Bergen and Hudson Counties in New Jersey.

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