2011-04-13 / Features

Quontic Bank Expands Community Services To Astoria

BY JESSIE SCHOONOVER


(L. to r.); Customer Service Representative Daria Iudica, Assistant Branch Manager Gabrielle Boeringer, Vice President Michael Serao, Personal Banker Rossana Astudillo, Head Teller Alberto Gomez, Mortgage Department Manager George Shilianudakis, Underwriting Manager Gina Kourmanetos and Closing Department Manager Jessica Bluj. (L. to r.); Customer Service Representative Daria Iudica, Assistant Branch Manager Gabrielle Boeringer, Vice President Michael Serao, Personal Banker Rossana Astudillo, Head Teller Alberto Gomez, Mortgage Department Manager George Shilianudakis, Underwriting Manager Gina Kourmanetos and Closing Department Manager Jessica Bluj. Quontic Bank has extended its community oriented financial services to a new location in Astoria.

Services for the new branch, 35-01 Broadway, began on April 11.

“The new branch is there for people that live, work and stay within this community,” President and Chief Operating Manager Donald Frain said. “It is about them feeling comfortable, and part of that involves us going out of our way to provide them with the best customer service.”

According to Frain, the bank chiefly aims to maintain a communal level of support, while comprehensively considering the personal needs of the surrounding neighborhoods.

“Because we have a better understanding of the area, we may serve our clients more easily suited to their needs,” he said. “As opposed to most banks, where a check-list approach is used, we sit down and take the time to assess an individual’s needs and financial situation.”

Currently, Quontic banking services provide customers with options such as, online banking, surcharge-free ATMs, as well as better rates and increased flexibility for those seeking loans.

Astoria’s branch offers loan services and consolations on the 2nd floor, and will have services that also include scanning of a check remotely, online banking features and cash management capabilities.

With a community heavily dependent upon the smaller entrepreneur, Frain believes in the importance of helping corporate underdogs and all facets of the communities, which offer them a niche.

“This is a business community and we believe in helping that community,” Frain said.

According to Frain, the new location will also be participating in a variety of local events, including groups like the Auburndale Soccer Club on Francis Lewis Boulevard, and community events assisting children across Queens.

Quontic Bank’s community support is inspired also by its Vice President Michael Serao who also has a long history of community involvement. Serao is board director for the Astoria LIC Kiwanis Club, president of the Ditmars Merchants Association, chair for the Astoria Park Relay for Life, board director for the Boys and Girls Club of Queens and an active member of Community Board 1.

Return to top

Copyright 1999-2018 The Service Advertising Group, Inc. All rights reserved.